FAQ

What is the recommended duration and frequency of use?

We recommend using the device approx. 10 minutes per treatment.
※The device will automatically turn off approx. 10 minutes after the mode is selected.
※The above durations/frequencies are only a guideline. Use the device appropriately based on your skin conditions.
※If you perceive a skin abnormality, immediately stop using.

How much lotion or serum should be used for one treatment?

As a unique feature of this product, more you apply water, lotion or serum, more you will feel EMS. If there is insufficient moisture, you may feel tingling sensation.

Can I use the device in the bathroom?

The device is not waterproof.
Do not use the device in the bathroom.

Can I use the device during my sleep?

Do not use the device during your sleep.

Can I use the device continuously?

We recommend using the device once a day, for approx. 10 minutes. When using the device continuously, please leave an interval of 5 hours or more between treatments.

Stimulation feels different on right and left sides of the face

Most people have asymmetrical faces and may feel uneven stimulation on right and left sides of their faces. Adjust EMS level of right and left controllers.

My skin gets outbreaks of a rash, inflammation and itchiness

This is due to the stimulation of EMS. If your symptoms persist for more than a day, consult a doctor.

I feel physical discomforts and fatigue

This is due to the stimulation of EMS. Stop using the device until your facial discomfort is gone.

Can I use the device during pregnancy?

Do not wear the mask during pregnancy or soon after delivery. Please consult your primary care doctor.

Can I wear a mask right after shaving or sunburn?

It may cause an inflammation. If you experience any skin trouble, immediately stop using the device and consult a doctor.